LetBox kinda sucks

I have a LetBox VPS instance I use for some database development. Nothing critical. It’s $3.30/month. It autobills my credit card. Easy. The credit card I had setup expired this month. I overlooked it. LetBox didn’t bother sending any notice that my card on file was about to expire or anything like that. Instead I got, the evening before a holiday weekend, two emails, one letting me know the card charge didn’t go through, the other informing me my invoice was overdue. (On the date it was due.) I got another email the next day (Thanksgiving), by which point the VPS was in a suspended state and not accessible. Really? No notice, and you’re going to suspend service when payment is a single day late over a long holiday weekend?! For a $3.30 transaction?!



Comments