Chewy.com multiple autoshipments

For my two pups, Chewy.com has been a godsend. I have their food on autoship for a slight discount but also to not have to worry about it. (I’m saturated.) But I couldn’t figure out how to have different schedules for the different dogs ... (Astrid gets about 2 scoops of Purina Pro Plan Bright Mind 7+, daily, while Brian is currently on Eukanuba Large Breed Puppy and transitioning to Royal Canin Labrador Puppy, and the amounts vary as he gets older and larger.)

It’s counter-intuitive. To my mind you should be able to click “Add to Autoship” and then, under Manage Autoship, move products to different auto shipment entries with different schedules. The fact that the one autoshipment I had setup was identified as “Autoship #1” suggested it was possible, but the way to do it was non-obvious:

  • Instead of clicking “Add to Autoship,” click “Add to Cart
  • On the next screen, click “Proceed to Checkout
  • On the “One-Step Checkout” screen, on the left side, there’s a section to “Start Autoship...” Click the radio button for “Yes, make my life easy” and setup the frequency. When you place the order, a new autoship will be setup, and can be independently edited:

Comments

  1. Thank you for posting this! I never would have figured it out if you hadn't!

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  2. Fantastic tip - you are so right ... this was completely counter-intuitive!

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  3. Just want to add that if you are trying to set up an extra autoship but don't actually need the items right now, you can wait about five minutes and then cancel the new order from the order details page. The new autoshipment will stay active and you can edit it as usual.

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  4. Yeah man, many thanks! Completely non-intuitive.

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  5. thanks I would have had to call them. It's confusing!

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  6. Thank you for taking the time to post these instructions. Your tip was a big help!

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  7. A google search to set up a second Chewy autoship brought me to you. THANK YOU!

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